Sectors in which we develop

Telephony

Our cornerstone, the sector in which we started and we have consolidated in. We are born sales agents and we are passionate about achieving goals.

Real-estate

Growing sector with prospects to which we provide with costumer service, appointments and schedules.

Health Care

We made space for ourselves in this expanding market, growing day by day. We don’t have clients, but patients.

Public Sector

We started providing our service to city halls, then specific campaigns, and we increase our services in the sector more and more.

Financial Services

Uncollectable account, debt collection, credit cards… a whole world of possibilities that we succesfully complete thanks to the commercial profile and character of our agents.

Software and Technology

Technical support and Customer Service, both national and international.

What do we do?

We get involved with each one of our clients to offer them custom-made solutions that will guarantee the maximum return out of their investments. Our highly skilled team together with the technology we use allow us to create specific solutions for every one of our clients.

Telemarketing
Commercial appointments arrangaments
We make calls to the clients of our clients in order to arrange the visit of their commercial agents.
Conducting satisfaction surveys
We manage and analyse the satisfaction survey service to know the opinion of the clients of our clients.
Back Office
We manage all the administrative tasks that are generated once the call with the client is over: complaints, queries, requests, incidents, etc.
SMS Push
We manage our clients' marketing campaigns through SMS.
Customer service – multichannel
We make available the management of our client's Customer Service through all of our online and offline channels, adapting ourselves to their needs.
Online and offline answers campaigns
We manage campaigns to measure precisely the impact of campaigns both online and offline.
Collection campaigns
We manage debt collection campaigns.
Upselling and Cross Selling
We develop upselling and cross selling campaign services to achieve our clients goals according to their needs.
Emailing
We carry out mass mailing both to potential clients and to recurrent clients' databases provided by them.
Creation and management of leads
We create qualified leads for our clients according to their requests through the different online and offline channels.
Social media management and analysis
Management of the Social Media service adapted to the need of our clients in order to connect with their target audience and to fulfil the established goals.
Loyalty campaigns
We manage campaigns aimed at being able to offer advantages to our recurrent clients.
IVR
We offer and we manage the IVR telephonic system to obtaing more efficiency and efficacy when it comes to handle calls.
Document management
Neotec provides their clients, according to their needs, the development and fulfilment of document management services: receipt of documents, handling and sorting them, custody...

Do you have a project?

Tell us about it, and we will find the ideal strategy to optimise your business together.

Phone
Call us +34 91 086 00 01
Email
Write us: info@neotec.es
Address
Visit us: Plaza de Europa Nº3, Planta 2, Oficina 5 19002 GUADALAJARA
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